FAQ: Frequently Asked Questions

Frequently Asked Questions

CW Abroad is operated and managed by the cultural exchange organization Connecting Worlds Argentina which was founded back in 2.011 and has become a member of the Argentinean-Swiss chamber of commerce in 2.014.

We are also registered and certified by the renowned cultural programs portal, Go Abroad. This means that our official documentation and contact details in Argentina have been solicited, checked and verified. Testimonials from people who have already participated in our programs have also been verified.

We can provide evidence of hundreds of testimonials from people who have taken part in our programs in the past. These testimonials provide detailed information about the individual experiences of each participant. Our Facebook, Twitter and YouTube pages also contribute to the validation of our identity. If anyone wishes to speak directly to a member of staff at Connecting Worlds, we will be happy to oblige.

We provide our international exchange programs from our base in Argentina. We work directly with a range of partners in Latin America and Asia. This means that thanks to our rigorous selection process, we make sure that we only work with organizations, schools, businesses and agencies with years and years of experience in their respective countries and fields. We know that our contacts are trustworthy, price competitive and that they provide high quality services.

By avoiding the need to deal with intermediaries, we are able to keep the costs of our programs down to a minimum, which makes our services more financially accessible than those offered by other organisations. We believe in offering programs that are “fairly priced,” with references to costs incurred by the participants, our partners who work on the ground in each destination, and anyone else involved in the projects.

What’s more, we’re always offering some kind of promotion or discount for those who sign up to one of our programs at specific times of the year or as a group.

Even though our organisation is based in Argentina, we work with agencies in Australia, Germany, Japan, Spain and the UK. We receive participants from the United States, New Zealand, Canada, Switzerland, Austria, France, Italy; Ireland, China and Mexico. Connecting Worlds is an international organisation and we are open to receiving people of all nationalities.


 

Step 1: Choose a country and the type of program that you’re interested in, as well as your preferred travel dates. Complete the online form and send it to us via our website. Be sure to include all the information mentioned above.

 

Step 2: Within 48 hours, you’ll receive a confirmation email from Connecting Worlds. The email will contain more information about the program you selected and details on how to pay the registration fee, which is required in order to reserve a place on any of our programs. If you don’t receive this email within 48 hours, please contact us again.

 

Step 3: Once we have received payment for the registration fee, one of Connecting Worlds’ coordinators will send you detailed information about the program, introduce you to the members of staff who work in your chosen destination, help you to organise a transfer from the airport, and guide you through the final payment process (which normally must have taken place at least 30 days before you travel). Advice and support will be made available to you 24/7 via telephone and email too. If you have any doubts, you will be able to contact us directly.

 

The registration fee must be paid as soon as we have received the required documents which relate to the program selected. Once we have these documents, we will write to you to confirm that we have all required documents and that we now require payment for the registration fee. This payment can be made via Paypal, credit card, or bank transfer.

Connecting Worlds is a cultural exchange organization. We don’t receive government subsidies or financial funding of any kind. We work hard to provide high quality programs across Asia and Latin America and we know that our programs are both interesting and useful to both local communities and foreign volunteers. For that reason all our programs include a fixed price Registration Fee of US$289 and a Program Fee that varies according to the duration of the program and the services included.

The Registration Fee covers the costs of all that Connecting Worlds has to do in order to organise the experience in an efficient manner and offer each participant a quality program. These costs include marketing, staff salaries, travel costs of staff who visit and inspect each of the programs on offer and Connecting Worlds’ solidarity fund among others.

The Program Fee is the total cost of everything related to the services that the volunteer will be able to take advantage of upon arrival to the destination of their choice. For example, accommodation, meals, transfers, the donation made to the volunteer project, welcome orientation and constant 24/7 support. The payment for this fee goes directly to the country in which the volunteer will be stationed, directly benefiting the local community.

 

•Make a difference: Wherever you go, you will generate a positive impact.

•Gain experience and knowledge: Learn something new, prepare for a career change, build towards a better future.

•Grow and develop: On average, we work for about 40 years of our lives. Volunteering will give you the chance to take a break from it all, having the chance to get a better perspective on things and to reflect a little about what you want from life.

•Learn a language: With Connecting Worlds, you’ll be signing up to a program that will give you the chance to improve or learn Spanish and/or Portuguese.

•Immerse yourself: When traveling around, it’s hard to really get to know the local culture. Spending six months in one place will give you a real insight into Latin American and Asian life and its communities.

•Make friends: Meet people from all over the world and keep in touch long after the program ends.

 

From the moment you arrive, you won’t ever be on your own. We have coordinators and representatives based in all our destinations who can assist you with any problem you might have at any time. This service is included in the price, regardless of how long you stay.

Yes. You cannot sign up to any of our programs without this particular kind of travel insurance. We will require proof of the same.

Yes. Each program comes with 24/7 volunteer support. You will be given an emergency number to use as part of your pre-trip information pack.

This really depends on the destination you choose and the type of program you wish to sign up for. We can give you more information about this once you let us know what kind of program you’re interested in. Having said that, if you’re interested in a program, but you lack the language skills to apply, we can help you by organising a course in either Spanish or Portuguese and we can normally offer you a discount on the official cost of the course too. 

This all depends on the country you visit. We advise your to read our sections on “Explore Our Destinations” in order to get a better idea of the issues that you need to take into account depending on where you decide to travel.

 

Many of our programs include accommodation and three meals a day. However, the comforts of each accommodation on offer varies depending on what kind of accommodation is available in each destination. Some communities are poorer than others and this affects the kind of living situation that you would need to adapt to. When we know where you wish to travel to, we can give you more information on this subject.

Yes. We can organise personalised programs according to the needs and requirements of the group. We work with university groups, schools, businesses, families and groups of friends.

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